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Hosting and Licenses
The Discngine Assay platform is hosted on the Discngine Cloud Infrastructure (DCI) and offered as a SaaS model. It operates on dedicated hardware components within a Virtual Private Cloud (VPC), ensuring top-tier performance and security. Each tenant receives a suite of infrastructure components, including a Load Balancer with Web Application Firewall, Virtual Cloud Network, Database and Application Servers, and Storage.
Key Benefits of DCI Hosting:
Dedicated Environment: Each customer receives a separate compartment for enhanced security and performance.
Secure Data Storage: All data is securely stored within the dedicated environment.
Scalable Infrastructure: Easily scale up hardware resources as your needs grow.
Comprehensive Support: Infrastructure support and maintenance are included, ensuring smooth operation.
User Assistance: Dedicated user support to help you get the most out of the platform.
Software Upgrades: Regular software and automatic platform upgrades (servers, databases) are included to keep your system up-to-date.
In addition to hosting, licenses are based on the roles assigned to each user:
Screening Expert: Full access to the platform.
Assay Developer: Ability to design assays.
Sample Manager: Manage sample inventory.
Assay Analyst: Execute predefined assay analyses.
Scientist: Access all data within the platform.
We also offer multi-year contracts with a fixed annual price for greater budget predictability.
Additional Services
We provide a range of additional services to facilitate user onboarding and integration with your existing ecosystem.
Onboarding Services:
Our team offers on-site or remote workshops to help your users get started with the platform. These sessions cover:
Platform concepts
Managing inventory
Creating assay plates
Defining assays
Creating and executing analysis run templates
Developing analysis visualizations
Qualifying your liquid handler
Specific Integrations:
Discngine can assist with developing additional software requirements tailored to your needs, such as:
Creating new data parsers
Implementing specific analysis tests
Data migration services
And more...