Get started

Hosting and Licenses

The Discngine Assay platform is hosted on the Discngine Cloud Infrastructure (DCI) and offered as a SaaS model. It operates on dedicated hardware components within a Virtual Private Cloud (VPC), ensuring top-tier performance and security. Each tenant receives a suite of infrastructure components, including a Load Balancer with Web Application Firewall, Virtual Cloud Network, Database and Application Servers, and Storage.

Key Benefits of DCI Hosting:

  • Dedicated Environment: Each customer receives a separate compartment for enhanced security and performance.

  • Secure Data Storage: All data is securely stored within the dedicated environment.

  • Scalable Infrastructure: Easily scale up hardware resources as your needs grow.

  • Comprehensive Support: Infrastructure support and maintenance are included, ensuring smooth operation.

  • User Assistance: Dedicated user support to help you get the most out of the platform.

  • Software Upgrades: Regular software and automatic platform upgrades (servers, databases) are included to keep your system up-to-date.

In addition to hosting, licenses are based on the roles assigned to each user:

  • Screening Expert: Full access to the platform.

  • Assay Developer: Ability to design assays.

  • Sample Manager: Manage sample inventory.

  • Assay Analyst: Execute predefined assay analyses.

  • Scientist: Access all data within the platform.

We also offer multi-year contracts with a fixed annual price for greater budget predictability.

Additional Services

We provide a range of additional services to facilitate user onboarding and integration with your existing ecosystem.

Onboarding Services:

Our team offers on-site or remote workshops to help your users get started with the platform. These sessions cover:

  • Platform concepts

  • Managing inventory

  • Creating assay plates

  • Defining assays

  • Creating and executing analysis run templates

  • Developing analysis visualizations

  • Qualifying your liquid handler

Specific Integrations:

Discngine can assist with developing additional software requirements tailored to your needs, such as:

  • Creating new data parsers

  • Implementing specific analysis tests

  • Data migration services

  • And more...

Contact us